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Frequently Asked Questions
Binding Email Accounts
Q: I had trouble linking my email account, why is that?
Binding Credit Cards/Debit Cards
Q: I had trouble linking my credit cards, why is that?
Earning Rewards
Q: How does referral work?
Q: Can I change my selected merchants?
Q: What’s the Eligible and Fair Usage for Shopping Rewards?
Q: Will the reward amount and rules ever be changed?
Q: I can choose other types of rewards to redeem?
Q: Will my Reward Points expire?
Q: How to redeem Reward Points to Gift Cards?
Customer support
Q: How do I contact customer support?